| x | Frequently Asked Questions
How flexible is it? Can I bend it on the job? Flexibility depends upon the size of the moulding and the direction it is being bent. Moulding that is bent in the direction of the lesser dimension (such as base moulding on a curved wall) or small dimensionally square moulding (such as quarter round and base shoe) are very flexible. These can be ordered straight and bent on the job.
Moulding that is bending in the direction of the larger dimension (IE casing on an arch top window and crown) usually requires pre-curving to the approximate radius of the arch. The material remains flexible and will "flex to fit" minor variations. Pre-curving to a specified radius does not add any additional cost or time to the order. The minimum radius attainable depends upon the thickness of the moulding and the direction that it is bending. The minimum recommended radius for a 3/4" thick moulding (when bending in the direction of the 3/4" dimension) is 4 inches. Flexible trim cannot be used on bullnosed corners with a radius of less than 4 inches.
It is possible to machine shape both Flex Trim and ZzzzFLEX flexible moldings. When machining flexible molding the material must be securely held to the fence, guide or holder especially at the beginning of the cut, when the material first enters the machine cutter. Always make several small incremental cuts rather than one large one. Machining of stain grade material will remove the grain texture from the cut surface. YES! Flex Trim and ZzzzFLEX are not affected by salt, moisture, heat or extreme cold. Many builders and homeowners have selected to replace even straight exterior moldings with Flex Trim and ZzzzFLEX because of their durability in even the harshest environments. Flex Trim®
ZzzzFLEX®
Can I get matching straight moulding? Due to the cost of shipping lengths of straight moulding, we do not offer matching straight wood moulding. However with over 7000 styles of moulding available, we are certain to have a match to a locally available wood moulding that will meet your needs. In-Stock items usually ship the next day. Custom orders are typically 7-10 days plus time in transit. Do I need a template (and if so how do I make it and where do I send it)? Most orders do not require templates. Templates are only required for compound curves such as elliptical arches and ovals. Templates are NOT required for "eyebrow" arches. Send the template to the address indicated on the order form. See "Template Instructions" for more information. Please see "How to Order" for complete ordering information We accept Visa/Master Card/American Express and Discover cards. We also accept payment via check-in-advance. We DO NOT ship on account or COD We offer a printed catalog of our products upon request. Please contact us with your shipping information to receive a free catalog. If I don't see what I need, can you make it for me? YES! We can custom tool virtually any moulding. Fax us a tracing of your moulding (be sure to include the exact width and thickness of the moulding in case the fax machine shrinks it) to the fax number on our contact page and we will return a quotation. Custom tooling requirements: An unblemished 13 foot sample of the molding to be tooled must be sent freight pre-paid. Molding samples cannot be returned. Stain grade parts cannot be made from paint grade samples. Multiple sections may be sent to tool from only for paint grade parts. Lead Time: Typically shipped 10-15 days from receipt of wood sample. Terms and Conditions: Molding prices quoted are per lineal foot. All tooling charges are net and are not subject to discount. All amounts quoted are FOB origin and do not include freight charges. QUOTES ARE SUBJECT TO CHANGE. All pricing is based on the size actual wood received. How does it ship? In a roll or straight in a tube?
Flex Trim and ZzzzFlex mouldings typically ship coiled up in a box. Very large mouldings and very long lengths may be shipped on a pallet for easier handling. You can check the status of your order anytime by clicking on the order status link and entering your invoice number and the email address that was used at the time the order was entered. After the order has shipped, the tracking numbers will automatically be sent to your email address. Item X and item Y look the same. What am I missing? There are some "duplicate" styles on the web site that have different item numbers. Some are exactly the same but have different item numbers and prices. You can easily determine if two items are the same by printing out the full scale drawing and comparing them. Do you have a local supplier in my area? We are an "Internet only" distributor of flexible mouldings and as such, do not have a physical sales office or showroom to visit. Do you have a show room that I can visit? We are an "Internet only" distributor of flexible mouldings and as such, do not have a physical sales office or showroom to visit. How can I tell if your flexible moulding matches my wood? Most mouldings on the site have corresponding full scale drawings that can be printed for comparison to your wood moulding. Simply click on the thumbnail picture of any of the items in our online catalog and follow the link to the "FULL SCALE DRAWING". Shipping is typically via Federal Express Ground (unless otherwise selected) and averages about 10% of the order. Smaller orders are more and larger orders less. To find out exactly how much shipping is as well as the cost of a complete order, simply create an order. The charge card information is the last thing you are asked for and the order can be aborted before any charge card information is entered. Do you have flexible moulding "in-stock"? YES, many of the more common mouldings are in-stock and ship in 1 to 2 business days. Items that are not in-stock usually ship within 5 business days. In stock items will display an additional button Paint Grade mouldings for most styles are available from 4 to 99 continuous feet. Stain grade mouldings are typically limited to 4 to 12 foot lengths. All mouldings are sold in whole foot lengths. We are happy to provide "generic" samples (usually a 2-1/4 colonial casing) free of charge. Sample of specific items are provided for a fee of $10.00 each which includes shipping. Samples are typically 18 to 24 inches long.
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allowing selection from available inventory. You can also choose to view all in-stock items from the catalog page by changing the drop down option to "show IN STOCK ITEMs only"